Company Values
Our Values
Rooter Hero works extremely hard to deliver the highest level of plumbing service because every employee shares the company’s values of Faith, Integrity, Respect, Service, and Teamwork. The following beliefs reflect what is truly important to us as an organization. These are not values that change from time to time, situation to situation or person to person, but rather they are the underpinning of our company culture.
Faith, Integrity, Respect, Service, Teamwork
Attitude of Faith
- We believe our Creator put us on earth to succeed; so we always strive to become better by becoming lifelong learners and continuously improving ourselves and Hero Land.
- We welcome all experiences, knowing greater success lies ahead in them.
Integrity
- We treat Hero team members, clients & vendors fairly respectfully, and honestly.
Respect
- We always pay attention to our image and look, act, and speak professionally with All we come in contact with.
Service
- We focus on educating our clients with long-term solutions and options to prevent problems from reoccurring which creates a Win for All.
Teamwork
- We know there is power in teamwork and are all pushing in the same direction which creates positive results for All. Together, we have fun in the Process!!
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“From making the appointment to receiving the estimate and getting the job done, everything was professional and pleasant.”- Stephanie M.
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“Paul Cortez did an amazing job and the issue has been resolved in a very timely manner. Everything went well. Very flexible and efficient.”- Chris S.
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“We'll definitely call Rooter Hero again when we have need of any sort of plumbing service, hopefully with this same technician.”- Cindy R.
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“He even looped in his co-worker, Travis who was equally superlative! Thank you both SO much!”- Jeeo J.
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“Called them on Sunday 1pm for a kitchen sink draining issue. They were able to get me a same day appointment at their coupon price!”- Peter A.
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“Joaquin's knowledge and professionalism were outstanding and the repairs did not break the bank. Thank you!”- Jacki M.
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“Jason and his crew were efficient and made sure to make everything was kept clean and orderly from start to finish.”- Ann W.
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“It’s not always easy to find someone who combines speed with quality work, but Joaquin did exactly that.”- Amer A.
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“We had a kitchen sink that clogged, and this happens to us pretty frequently. Called these guys up and they came out same day within a few hours.”- Amir N.
